Partner with The Leading Customer
Experience Research Company

Partner with The Leading Customer Experience Research Company

Our expert mystery shopping service will give you the clarity you need to improve your operations and customer experience.

Our expert mystery shopping service will give you the clarity you need to improve your operations and customer experience.

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How mystery shopping works

Tailored Scenarios

We create customized mystery shopping scenarios based on your business needs. Each scenario is designed to reflect real-life interactions.

Detailed Evaluation

Mystery shoppers in UAE assess key elements such as staff knowledge, customer service, store ambiance, & adherence to brand standards

Comprehensive Reporting

You receive a detailed report that includes actionable insights, photos, and recordings to help you make informed business decisions.

About Us

Your business challenges are unique. Our proven success across industry categories stems from asking the right questions to help you address the challenges you face everyday
Businesses like yours come to us to find answers, and stay with Q2 Futuristic Marketing because we build relationships and custom, long-term solution programs.

CUSTOM RESEARCH SOLUTIONS FOR YOUR UNIQUE BUSINESS NEEDS

MYSTERY SHOPPING

Evaluators mimic natural customer behaviors and record their experiences at various touch points through the customer journey.

CUSTOMER FEEDBACK

Customer Feedback Surveys provide you instant results and allow for customer incentives in exchange for completing surveys.

GEOTARGETED SURVEYS

We collect unbiased, real-time data to help you evaluate and improve the shopper journey to drive sales.

ON-SITE AUDITS

Depending on your business needs, we provide audits to assure parameters -- including updated safety guidelines -- are being met.

ONLINE REPUTATION

View all reviews by real customers across over 50+ review and social media platforms including Yelp, Google, TripAdvisor, and more.

BUSINESS INTELLIGENCE REPORTING

Our experienced team of data scientists to present comprehensive insights from your 1000s of business-critical data points.

Don't know where to start?

As a leader of customer experience insights, our main goal is to be available as a true partner, to
provide the support you need for success, including free consultations on your CX program design.

Our Clients

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